Take a PEEC at the MAC Mission
Established in 2004, MAC Surfacing has a long standing client base, as well as vast experience with all types of surfacing projects. Whether it’s a car park or major highway, MAC has the skills to get the job done.
MAC Surfacing’s mission is to be the supplier of choice nationwide for hire based road surfacing requirements.
MAC endeavours to offer a modern fleet and competitive service, encompassing the highest standard of quality workmanship and strictest of safety standards.
“By making our team feel valued and motivated, and our customers truly appreciated we have a great foundation for collaboration.”
Marc Copson, Director, MAC Surfacing
So how does MAC become the nationwide supplier of choice?
Well, the company has a number of fundamental values that run through the business laying the foundations for success. Take a ‘PEEC’:
Ultimately leading to overall business efficiency, Director Marc Copson filled us in on what it takes to achieve the successful collaborations MAC build their reputation on:
“It all starts with the people. We here at MAC must build trusting relationships with both our team and our customers, constantly working together to agree mutually beneficial outcomes. Within any collaboration, the people are absolutely vital. To have a valued, appreciated group of people we find is key.
“By making our team feel valued and motivated, and our customers truly appreciated and cared for we have a great foundation for collaboration.”
It seems this is the underpinning factor of success for MAC. The emphasis placed on people is the key to their entire operation. Marc continued:
“With motivated people proud to carry the MAC brand, our efficiency increases. Our teams are relentless in carrying out all of our works to the highest standards of safety and quality. This is summed up in the fact our phones do not switch off at 5pm- we provide a 24/7, 365 days a year service. A member of senior management is also available at all times to support ongoing contracts as well as emergency works or last minute changes. Combined with this, we have a maintenance team working around the clock to keep our equipment and our customer’s equipment running smoothly and breakdowns to an absolute minimum.
“The way we interact with and make ourselves available to our customers leaves them knowing MAC has done all we can to provide them with the most efficient service possible. It’s this level of interaction from our team with our customers that makes us most proud.”
Quality, Safety and Environmental concerns underpin everything MAC do and the company have formal accreditations for such areas including ISO 9001, Avetta, ConstructionLine, CHAS, Safecontractor, and FORS to name just a few.
“Contracts managers can have the confidence that we are fully aware of the responsibilities placed upon us.” Marc added. “All of our core company values are vital for us to succeed on our mission to be the number one for hire based road surfacing requirements.”