The Story of MAC Surfacing: In Numbers
MAC Surfacing is one of the UK’s leading hire based road surfacing companies. With a nationwide presence and coverage, there’s no corner of the UK that MAC can’t provide the ideal solution and service.
Great customer service is at the heart of what MAC does, and they commit to developing long-term business relationships with clients. Their customer service experience starts from the moment you get in touch, right through to the aftercare you receive once the project is finished.
But, how much do you know about the company? Here’s a brief rundown of MAC Surfacing, in numbers:
14: Years in Business
The company was incorporated in 2004, with a mini-paver and beavertail the starting point for what was to come.
1: Total Staff in 2004
Starting out, Mark Copson was a lone sole trader. With the mini paver and the beavertail, MAC was born.
120: Total Staff in 2018
14 years later, MAC Surfacing now employs 120 people across the nation. 2011 saw the purchase of their Oldbury depot which was key to expansion, and in 2014, head office in Tipton was also expanded to accommodate the much larger team.
6: Board Members
MAC is led by 6 Directors: 2017 saw Mark Hibbert appointed as the current MD and Mark Copson, originally the company founder taken up the role as Chairman, Diane Copson the Company Secretary has been a Director since late 2004, Jake Wherton was bought to the team in 2007 and made director in 2013, Marc Copson joined the board in 2009 and Paul Gutteridge likewise in 2016.
60: Combined years at MAC
In terms of experience, MAC directors have acquired over 60 years in the industry, so they’re in a great position to deliver what their customers want – excellent service and an end result to be proud of.
60: Vehicles in fleet
With an ever-growing fleet, MAC prides itself on the highest quality vehicles possible. Incorporated in the fleet are…
For the best planer hire equipment, look no further than MACPLANE – the division of MAC Surfacing that deals with all your cold milling/planing requirements. Whether you’re looking to hire planing equipment or use it on a contractual basis, MAC are confident you’ll be impressed with their machinery.
MAC can supply planers with milling widths of 350mm, 500mm, 1000mm, 1500mm and 2000mm with maximum depths of 110mm, 160mm, 310mm, 320mm and 330mm respectively (please note that the milling depths quoted may not be the actual depth achieved).
MAC operates more than twenty pavers for hire, these include mini paver hire (1.1m – 2m), midi paver hire (1.8m – 3.4m) and standard paver hire (2.6m – 5m). MAC pavers are top of the range and come from manufacturers such as Vogele, Dynapac and Volvo so you can rest assured they’ll meet your requirements. What’s more, with our varied selection of pavers we can provide machinery that’s ideal for whatever task you’re using it for – paving a small confined space, or a large expanse of motorway.
25: Other plant machinery and haulage
In the world of haulage, MAC Surfacing knows the business inside out. We’re a transport service that delivers road surfacing plant and supplies all around the UK. Our central UK location in the West Midlands means we can distribute plant nationwide, and get your plant delivered to you on time, wherever you are.
10+: Major Accreditations
We are committed to achieving the highest standards of quality, service, and health and safety so we always invest in the training and development of our staff. As such, we work hard to maintain our accreditations including ISO 9001, CHAS, Safe Contractor and Construction Line, with a drive to push towards UKAS accreditation for ISO 14001 and 18001.
24/7: Round the clock service
MAC Surfacing has built a reputation over their 14-year history for always responding in case of emergency, and this is perfectly exemplified by their commitment to customer service 24 hours a day.
With the phones never switched off, MAC Surfacing pride themselves on their 24/7 service, where they will predominantly be the first call from major contractors in the event of emergency surfacing works such as fire damage following a road traffic accident or providing mechanical breakdown cover from a team of trained and competent engineers.
365: Days a year service
Great customer service isn’t just something MAC preach, it’s something they practice. They are contactable 365 days a year meaning a client is never without their help if and when it’s required.