Our Values
Our Commitments
Welcome to a better way...
It all starts with the people. We here at MAC must build trusting relationships with both our team and our customers, constantly working together to agree mutually beneficial outcomes. Within any collaboration, the people are absolutely vital. To have a valued, appreciated group of people we find is key.
By making our team feel valued and motivated, and our customers truly appreciated and cared for we have a great foundation for collaboration.
Be Professional
- Pay attention to detail
- Be respectful
- Share your knowledge
Always go the extra mile
- Be helpful
- Solve customer problems
- Take a step back, talk to someone - no should never be the first answer
Take responsibility
- Be proactive, don't procrastinate - get the job done
- Take ownership, you are not perfect - accept, learn and move on
- Remember that to be forewarned is to be forearmed
Do what is right
- Do not ignore safety and legal concerns
- Follow the communication channels and if this doesn't work, go straight to the MD
- Consider both your colleagues and public, mentally and physically, look out for them
Grow and prosper
- Be more uncomfortable with the status quo than the prospect of change
- Buy into the company’s vision and makes the changes a reality
